All email software and devices, such as Microsoft Outlook, Apple Mail and Mozilla Thunderbird, connect to email servers using the same settings. Here is the summary of the settings 8WEB clients should be using to connect to mail servers.
| Setting | More information | What to enter |
|---|---|---|
| Username | Where asked for the username, users must enter their complete email address | johnsmith@8web.com.au (as an example) |
| Password | Where asked for their password, users must enter the password they were supplied by 8WEB. | ************ |
| Incoming Mail Server | Replace yourdomain.com.au with the domain name of your website
If for whatever reason, your mail server name is not accepted, please write to us to request an alternative mail server name. |
POP: mail.yourdomain.com.au |
| Incoming Server Port | Select incoming server requires authentication. | POP: SSL = 995 |
| Outgoing Mail Server | Replace yourdomain.com.au with the domain name of your website
If for whatever reason, your mail server name is not accepted, please write to us to request an alternative mail server name. |
SMTP: mail.yourdomain.com.au |
| Outgoing Server Port | Please select outgoing mail server requires authentication | SMTP: SSL = 465 |
| Authentication Type | Users must use password authentication to send or receive emails from our servers. | Password |
If you need additional support, please use this form to contact us
All email software and devices, such as Microsoft Outlook, Apple Mail and Mozilla Thunderbird, connect to email servers using the same settings. Here is the summary of the settings 8WEB clients should be using to connect to mail servers.
Username
Where asked for the username, users must enter their complete email address
johnsmith@8web.com.au (as an example)
Password
Where asked for their password, users must enter the password they were supplied by 8WEB.
************
Incoming Mail Server
mail.yourdomain.com.au
Incoming Server Port
Select incoming server requires authentication.
POP: SSL = 995
Replace yourdomain.com.au with the domain name of your website
If for whatever reason, your mail server name is not accepted, please write to us to request an alternative mail server name.
Outgoing Mail Server
mail.yourdomain.com.au
Please select outgoing mail server requires authentication SMTP: SSL = 465
Authentication Type Users must use password authentication to send or receive emails from our servers. Password
Replace yourdomain.com.au with the domain name of your website
If for whatever reason, your mail server name is not accepted, please write to us to request an alternative mail server name.
Username
Where asked for the username, users must enter their complete email address
johnsmith@8web.com.au (as an example)
Password
Where asked for their password, users must enter the password they were supplied by 8WEB.
************
Incoming Mail Server
mail.yourdomain.com.au
Incoming Server Port
Select incoming server requires authentication.
POP: SSL = 995
Replace yourdomain.com.au with the domain name of your website
If for whatever reason, your mail server name is not accepted, please write to us to request an alternative mail server name.
Outgoing Mail Server
mail.yourdomain.com.au
Please select outgoing mail server requires authentication SMTP: SSL = 465
Authentication Type Users must use password authentication to send or receive emails from our servers. Password
Replace yourdomain.com.au with the domain name of your website
If for whatever reason, your mail server name is not accepted, please write to us to request an alternative mail server name.